GENERAL TERMS AND CONDITIONS

 

  1. INTRODUCTION

These General Terms and Conditions of Sale (hereinafter "Terms") govern the contractual relationship between Gametrade Distribuzione (hereinafter "Supplier") and the Customer (hereinafter "Customer") regarding the sale and distribution of collectible cards, gaming accessories, and board games. Full acceptance of these Terms is an essential requirement for purchasing the products offered by the Supplier.

 

  1. DEFINITIONS
  • Supplier: Gametrade Distribuzione, headquartered at Via del Commercio 3, Ancona.
  • Customer: Any natural or legal person purchasing products from the Supplier for professional or commercial purposes.
  • Products: Trading cards, accessories, and games distributed by the Supplier.
  • Order: The purchase proposal of Products submitted by the Customer to the Supplier.

 

  1. SCOPE OF APPLICATION

These Terms apply to all sales contracts concluded between the Supplier and the Customer, prevailing over any general purchasing conditions of the Customer, unless otherwise expressly agreed in writing by the parties.

 

  1. REGISTRATION AND ACCESS TO THE RESTRICTED AREA

4.1 To access the Supplier's website Restricted Area, the Customer must complete the registration process by providing accurate and truthful information via the following page: Account Activation -link-.

The account activation process, provided that the submitted data meet the requirements, may take up to a maximum of 7 business days. If no communication is received after this period, please send a verification email to amministrazione@gametrade.it.


4.2 The activation of an account is at the sole discretion of the Supplier’s administration and may be revoked if the necessary conditions for continuing the collaboration are not met.

4.3 After registration, the Customer has 30 days to place the first order. If no orders are placed within this period, access to the Restricted Area will be revoked.

4.4 If the Customer does not place any orders for a continuous period of 6 months, access to the Reseller Area will be revoked.

 

  1. ORDERS AND ACCEPTANCE

5.1 Orders must be submitted through the digital tools provided by the Supplier: the official website gametrade.it or the dedicated mobile app.

5.2 An order is considered accepted only upon written confirmation from the Supplier.

5.3 The Supplier reserves the right to refuse orders, in whole or in part, at its sole discretion and without obligation to provide justification.
(For further details, refer to the Orders and Shipping page -link-.)

 

  1. PRICES AND PAYMENT TERMS

6.1 Product prices are listed in the Supplier’s official price list and may only be visible to registered customers. Prices are subject to change without notice.

6.2 Unless otherwise agreed in writing, payment must be made in advance via bank transfer.
(Refer to the dedicated Payment Methods section – link – for bank details and other information.)

6.3 If payment is not received within the agreed terms, the Supplier reserves the right to cancel the order/preorder.

 

  1. PRODUCT SHIPPING

7.1 Delivery will take place at the address specified by the Customer in their restricted area, unless otherwise agreed in writing by the parties.

7.2 Delivery times are indicative and may vary depending on the efficiency of the third-party logistics service we use. Any delays do not entitle the Customer to refuse the goods or claim compensation.

7.3 The risk of loss or damage to the Products transfers to the Customer upon delivery to the carrier.
(Refer to the Orders and Shipping section -link- for further details.)

 

  1. WARRANTY AND CLAIMS

8.1 The Supplier guarantees that the Products conform to the declared specifications and are free from material defects.

8.2 Any defects or faults must be reported in writing to the Supplier within 3 days from the delivery date.

8.3 If defects are verified and reported within a reasonable period, and no later than one month after delivery, the Supplier may, at its discretion, replace the defective product or provide a partial refund after evaluation.
(For more information, refer to the Shipping Issues page -link-.)

 

  1. LIMITATION OF LIABILITY

9.1 The Supplier shall not be liable for indirect damages, loss of profit, or business interruption resulting from the use or inability to use the Products.

9.2 In any case, the Supplier’s total liability towards the Customer, concerning any claim arising from contracts governed by these Terms, shall not exceed the total amount paid by the Customer for the Products subject to the claim.

9.3 The Supplier is not responsible for discrepancies in delivered quantities of preordered products when stock is limited and subject to allocation, as this condition is communicated at the time of purchase. (ORDERS AND SHIPPING- link.)

9.4 The Supplier is not responsible for manufacturing defects identified by the final consumer. For complaints, assistance, replacements, or refunds, please contact the publisher directly via the designated forms.

 

  1. FORCE MAJEURE

10.1 The Supplier shall not be liable for failure or delay in fulfilling contractual obligations due to force majeure events, including but not limited to natural disasters, strikes, wars, epidemics, transportation disruptions, or material supply difficulties.

 

  1. RETENTION OF TITLE

11.1 The Supplier retains ownership of the Products until full payment of the price by the Customer.

11.2 In case of non-payment, the Supplier has the right to withhold delivery of the ordered Products.

 

  1. INTELLECTUAL PROPERTY

12.1 The Customer acknowledges that all intellectual property rights related to the Products, including trademarks, patents, copyrights, and know-how, belong exclusively to the respective Publishers.

12.2 The Customer agrees not to use, reproduce, or distribute such intellectual property rights without the prior written consent of the respective Publishers.

 

  1. PRIVACY, DATA PROTECTION AND AI


13.1 The processing of the Customer’s personal data will be carried out in compliance with Regulation (EU) 2016/679 (GDPR) and applicable Italian data protection laws.

13.2 The Customer authorizes the Supplier to process their personal data for contractual execution and compliance with legal and fiscal obligations.

13.3 The Supplier adheres to European Regulation (EU) 2024/1689, ensuring compliance with European regulations on the safe and responsible use of AI in its services and products.

  1. APPLICABLE LAW AND JURISDICTION

14.1 These Terms and the related sales contracts are governed by Italian law.

14.2 In case of disputes regarding the interpretation, execution, or validity of these Terms, the exclusive jurisdiction shall be that of Ancona, unless otherwise required by applicable law.

 

  1. AMENDMENTS AND UPDATES

15.1 The Supplier reserves the right to modify these Terms at any time, with immediate effect upon publication on the official website. The Customer will be bound by the modifications from the moment they place a new order.

 

  1. MISCELLANEOUS PROVISIONS

16.1 The invalidity or unenforceability of any provision of these Terms shall not affect the validity of the remaining provisions, which shall remain fully effective.

16.2 Any communication regarding sales contracts must be sent in writing to the Supplier’s address or via email to the addresses indicated on the website.

16.3 The Supplier shall not be liable for failure or incomplete performance of a contractual obligation if such failure is due to events beyond its control, as specified in the force majeure clause.

 

  1. FINAL PROVISIONS

17.1 These General Terms and Conditions represent the entire agreement between the Supplier and the Customer regarding the contract’s subject matter. Any amendments or additions shall only be valid if agreed in writing by the parties.